Phishing scam uses real Butterfield employee details

Make text smaller Make text larger

  • Butterfield Bank: Targeted by scammers

    Butterfield Bank: Targeted by scammers


Butterfield Bank has been targeted in another online e-mail scam, this one using the real name and contact details of an actual bank employee.

This fraudulent e-mail correspondence asks customers to update their security questions on their online account. There is an embedded link encouraging unsuspecting victims to “Get started” changing their account details. To further trick people, the email looks to be sent by a real Butterfield employee in their electronic banking division, offering an e-mail address and working telephone number.

When called, the phone number is answered by voicemail stating that the e-mail is a scam.

According to the company, this particular phishing e-mail has been circulating for around three weeks and urges customers to disregard it.

“As a reminder, Butterfield will never contact customers via e-mail asking them to click on a link to ‘update’ or ‘unlock’ or ‘complete’ their credentials for online account access,” the bank said in a statement. “If customers receive e-mails requesting that they do so, they should report it to the Bank (295-1111) and then delete the e-mail. Under no circumstances should they click on links embedded in such e-mails.”

You must be registered or signed-in to post comment or to vote.

Published Nov 28, 2012 at 8:00 am (Updated Nov 27, 2012 at 7:02 pm)

Phishing scam uses real Butterfield employee details

What you
Need to
Know
1. For a smooth experience with our commenting system we recommend that you use Internet Explorer 10 or higher, Firefox or Chrome Browsers. Additionally please clear both your browser's cache and cookies - How do I clear my cache and cookies?
2. Please respect the use of this community forum and its users.
3. Any poster that insults, threatens or verbally abuses another member, uses defamatory language, or deliberately disrupts discussions will be banned.
4. Users who violate the Terms of Service or any commenting rules will be banned.
5. Please stay on topic. "Trolling" to incite emotional responses and disrupt conversations will be deleted.
6. To understand further what is and isn't allowed and the actions we may take, please read our Terms of Service
7. To report breaches of the Terms of Service use the flag icon

Take Our Poll

  • Do you believe the SAGE Commission will ultimately prove to have been a waste of time and money?
  • Yes
  • 50%
  • No
  • 41%
  • Don't know
  • 9%
  • Total Votes: 1608
  • Poll Archive

Today's Obituaries

View all Obituaries Place an obituary

Facebook Activity