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RA seeks to empower the consumer

Telecoms watchdog the Regulatory Authority is aiming to put power in the hands of the consumer.

For the RA is to set up a new price comparison website that will allow buyers to check prices for internet, mobile and other electronic services from carriers.

The RA’s Nakia Smith said the new site — TeleCheck.bm — would be up and running by November.

Ms Smith added: “This new website will be capable of making price comparisons of multiple products.

“It will include mobile services, landline services, internet, broadband, digital TV, bundles and international long distance.

“it will also allow consumers to create their own packages, review offers and choose the service that gives the best overall value.”

Now the regulator is to seek the views of consumers on the value of the site and it is hoped it will be ready for carriers to test and upload their tariffs by next month.

Ms Smith said: “It will offer the Bermuda consumer greater transparency, easier understanding of offers available in the market and make them available all on one place.”

Buyers will be able to compare prices and go directly to a carrier’s website to take advantage of special offers, similar to sites such as expedia.com and hotels.com.

Ms Smith said: “TeleCheck is one of the many methods being used by the RAB to help increase competition in Bermuda.

“Carriers will be able to use the tool to model new tariffs and allow them to vie with each other in areas other than price, such as customer service and store locations, hopefully inspiring new offerings and innovative products for the consumer.”

Ms Smith said the authority would welcome comments on the proposed service and anyone who wants to comment should visit its website at www.rab.bm and follow the consultations and responses link.

A simplified version can also be found at http:/conta.co/1sDe4vT or on the authority’s website, Facebook or LinkedIn pages.

Ms Smith is the main contact for the consultation and she can be contacted on 405-6000 or at nsmith@rab.bm or by post at the Regulatory Authority, 3rd Floor Cumberland House, 1 Victoria Street, Hamilton HM 11.