Telecoms companies say they are working “around the clock” to restore full services to customers in the aftermath of Tropical Storm Fay.

CellOne said this afternoon that more than 80 percent of its towers were fully operational, while Digicel expected 95 percent of its network to return to normal service today.

CableVision said this evening it had restored services to more than half of its customers.

“Bermuda CableVision has worked day and night and will continue to work to resolve all service issues to our subscribers,” said chief executive Terry Roberson. “More than half of our subscribers now have service and we continue to rely on Belco to advise us when we can approach areas to restore service to other subscribers in a safe manner.

“We would like to thank our customers for their patience and we apologise for the inconvenience.”

Most of the CellOne sites that remain offline are being affected by power outages, while a few are still impacted by high winds, the company said, and that some customers may continue to experience intermittent services.

“Thank you to our operations team working around the clock and keeping Bermuda’s favourite network up and running,” said Frank Amaral, chief executive of CellOne. “We understand how reliant Bermuda is on our service, especially in the time of an emergency.

“We hope that everyone is safe considering the severity of the storm and thank you for your patience as we work towards being 100 percent operational.”

All three of CellOne’s stores are open today.

Digicel said the network remained operational while Fay passed and that most customers could complete calls and use data.

Yesterday, isolated structural damage to a small number of sites left a few areas limited to 2G speeds or no coverage, the company said.

Digicel also highlighted that the storm had no effect on Business Solution customers or home internet customers.

“We anticipate 95 percent of our network will return to normal service just 36 hours after Fay’s initial hit, as the remainder of our sites are fully restored thanks to our engineers who have worked tirelessly over the last 24 hours,” said Digicel chief executive Alistair Beak. “In light of school closures, childcare was offered to all staff today to ensure that we could continue to provide our customers with the best possible service.”

Digicel said it had enacted a hurricane preparedness plan ahead of this weekend’s forecasted arrival of Hurricane Gonzalo.

Additional members of the company’s technical team will be on-site during the storm to ensure a continued service.

“We encourage everyone to track Hurricane Gonzalo, perform all the necessary preparations before it makes landfall and to stay safe as the storm passes through the Island,” Mr Beak said. “We would like to assure our valued customers that we are taking every measure to ensure that we provide the reliable means of communication that our customers expect and that our customer care team will be available 24/7 as always to ensure our customers receive the very best service.”