Clarien closes Paget branch
Clarien Bank has closed its Paget branch until further notice.
The bank announced the closure today, adding that all operations are being centralised through its main branch on Reid Street in Hamilton.
That outlet remains open from 8.30am until 4pm, Monday to Friday, but Clarien urged its customers to “limit visits to the Hamilton branch to urgent transactions only that cannot be completed online or at an ATM”.
The measures have been taken to “minimise virus exposure and spread to our clients and employees”, the bank said, adding: “For everyone’s safety, the Government advises staying home whenever possible.”
Clarien added: “We appreciate that we provide a vital service to residents of Bermuda and will stand firm in ensuring you have the access to the solutions, cash, products and services you need to maintain your finances even in this time of uncertainty.”
The bank encouraged clients to sign up for iBank and the iBank mobile app, which is available for download in the Google Play and Apple stores.
Clarien said: “Use of digital banking will help clients to minimise their exposure to others when paying bills and conducting routine banking transactions. Set up can be done remotely.”
To enrol in iBank, Clarien said the bank’s client services centre can be reached on 296-6969 or by e-mail at ServiceCenter@clarienbank.com.
Clarien added: “Our team is here to support clients during this challenging time. Clients are urged to reach out to us regarding the financial impacts they are experiencing or expecting to experience and discuss possible solutions to their financial circumstances.”
The bank has launched a digital Covid-19 support tool, available directly on its web portal clarienbank.com/covid19 or by e-mailing firstname.lastname@example.org.
The bank said: “This allows affected clients to report how their personal financial circumstances or businesses have been impacted by the global health pandemic. Several clients have already utilised the portal successfully and have been granted relief accordingly.”
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