Butterfield offers payment deferral extension
Butterfield Bank is giving customers the option of deferring loan payments for another three months should they be facing ongoing financial difficulty due to the impact of Covid-19.
The offer is for existing customers who have personal loans and mortgages that are current or less than 30 days delinquent.
The bank introduced a three-month automatic payment deferral programme on all residential mortgages and personal loans in good standing in March.
Clients must notify the bank if they wish to opt in for the additional three months, a period which ends September 30. Deferrals will no longer be automatic.
The bank will contact clients who are in the existing deferral programme. Any that do not receive instructions by Thursday can e-mail: email@example.com
However, those who wish to continue or resume their regular payments on personal loans and mortgages do not need to take any action.
Butterfield said that authentic e-mails from the bank would never ask clients to click on embedded links, visit a website or open an attachment to update, unlock or verify online banking or personal financial information.
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