One’s fibre cable upgrading gathers pace

Make text smaller Make text larger

  • Frank Amaral, CEO of One Communications

    Frank Amaral, CEO of One Communications


One Communications has rolled out almost 60 miles of superfast fibre-optic cabling since it started installing its FibreWire network last year.

The cabling now reaches about 1,400 homes.

It is part of a $20 million investment by the Bermudian-owned internet service provider to improve internet speeds and 4G LTE coverage.

“Almost 90 per cent of our shareholder base is Bermudian, which is just one aspect of our business that motivates us to ensure we continue to make improvements,” said Frank Amaral, chief executive officer of One Communications.

“The One team is determined to drive our company forward in order to offer more and better services.

“Bermuda deserves a world-class network and it is our every intention to provide exactly that, so we are proud to be producing a Bermudian-built infrastructure that achieves those objectives.”

It is expected that the island-wide launch of FibreWire services will be completed by early next year. The network is designed to increase internet speeds and bandwidth capacity during peak usage times.

“Replacing the current infrastructure including, if needed, wiring right into customers’ homes, also means greater reliability and uptime for the customer,” said Mr Amaral.

The company has taken steps to ensure people are directly informed when work is going to happen in their neighbourhood through a series of notifications by e-mail and outbound calling campaigns.

“The FibreWire work is part of a wider package of improvements that the company is implementing — its 4G LTE mobile coverage of the entire Island will be complete later this year giving customers ultra-fast mobile data speeds similar to what they have already been enjoying in the City of Hamilton,” said Mr Amaral.

One Communications has pledged to radically overhaul its TV product as well as customer care, which is now available 24/7 for mobile, cable TV and internet subscribers.

“The complaints and general feedback from our customers are being heard and I believe that through this very substantial investment in both our products and customer care services we will address many of those concerns.

“Over the coming months, we will be announcing other initiatives that I am sure will further address any remaining issues that people have raised.

“These are going to be exciting times for One Communications and our customers will benefit greatly.”

You must be registered or signed-in to post comment or to vote.

Published Feb 8, 2017 at 11:58 am (Updated Feb 8, 2017 at 11:42 pm)

One’s fibre cable upgrading gathers pace

What you
Need to
Know
1. For a smooth experience with our commenting system we recommend that you use Internet Explorer 10 or higher, Firefox or Chrome Browsers. Additionally please clear both your browser's cache and cookies - How do I clear my cache and cookies?
2. Please respect the use of this community forum and its users.
3. Any poster that insults, threatens or verbally abuses another member, uses defamatory language, or deliberately disrupts discussions will be banned.
4. Users who violate the Terms of Service or any commenting rules will be banned.
5. Please stay on topic. "Trolling" to incite emotional responses and disrupt conversations will be deleted.
6. To understand further what is and isn't allowed and the actions we may take, please read our Terms of Service
7. To report breaches of the Terms of Service use the flag icon

  • Take Our Poll

    • When will Michael Dunkley call the next General Election?
    • May
    • 5%
    • August
    • 25%
    • December
    • 70%
    • Total Votes: 6589
    • Poll Archive

    Today's Obituaries