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Medical supplies firm opens retail outlet

Lighthouse Medical team: pictured, from left, are Courtney Smith, business development manager, Duvon Powell, fulfilment and delivery technician, Yana Swainson, CEO, and Mike Serebrennik, chief operating officer (Photograph by Blaire Simmons)

An online medical supply business is due to launch a retail store next month.

Lighthouse Medical Supplies Ltd will be located at 14 Cemetery Road, Pembroke.

The company is a Bermudian-based, medical, long-term care, surgical, dental and laboratory supply and equipment provider which has been established for four years.

They sell medical supplies to individual customers, insurance companies, medical and dental clinics, as well as King Edward VII Memorial Hospital.

Yana Swainson, Lighthouse Medical’s chief executive officer, said: “We originally started Lighthouse Medical as a care home. I started selling diapers to clients.

“The business grew and we created a website selling medical supplies online.”

As the demand increased, Ms Swainson came to believe it was time for a bricks-and-mortar presence.

Lighthouse Medical sells various medical supplies, such as durable medical equipment including mobility, respiratory (such as oxygen and CPAP), bedroom and bathroom safety and diagnostics. It also offers consumable medical supplies such as incontinence, wound care, diabetes management, skin care and ostomy products, as well as infection control products such as gloves, disinfectants and sanitisers and professional medical supplies and equipment.

Courtney Smith, the company’s business development manager, believes the business has found its niche.

“What makes us stand out is that we all come from a medical background and can provide knowledgable service to customers,” Ms Smith said.

With the ageing of the population and the number of people with mobility issues rising, demand for the company’s products is likely to keep rising.

“A lot of people have mobility problems and some landlords will not allow individuals to modify their homes permanently,” Ms Swainson said.

“There is equipment that you can use as a replacement instead of tearing up someone’s bathroom. What we offer is a home visit to assess the area and help install it in your home.”

The grand opening for the retail location will be on November 6 from 9am to 6pm, with a ribbon-cutting at noon.

Healthy snacks and drinks will be supplied, and there will also be prizes and equipment demos.

There will be additional parking across the street in the triangle grass area, Ms Smith said.

They are located on the second floor, but will have a special area on the first floor for those people who are not mobile enough to climb stairs on that day.

Store opening hours are Monday to Friday 9am to 6pm, Saturday 9am to 3pm, closed on Sunday.

For more information contact 777-5483 or visit https://www.lhmeds.com/pages/our-team