Belco to conduct customer survey

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Belco has announced that it will be undertaking a survey of customers to take place this month.

According to a statement, the survey will be conducted by Total Research Associates and include both telephone and online surveys. The survey is expected to begin tomorrow, and continue until December 22.

“Customers who receive their bills electronically should expect to receive an invitation to participate via e-mail between December 9 and December 15, with a link to the online survey,” a spokesman said.

“The invitation e-mail will be sent by CRA and will come from the following e-mail address:

“To ensure the sample of participants who complete the survey are representative of Belco’s customer base, a series of demographic questions will be asked. Customers can be assured that all information will remain completely confidential.”

Any customers with questions about the survey are invited to e-mail or contact Kerry Judd at 298-6126.

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Published Dec 8, 2016 at 5:04 pm (Updated Dec 8, 2016 at 5:04 pm)

Belco to conduct customer survey

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