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Belco: 294 customers still without power

Damage on Queen Street (Photograph by Blaire Simmons)

Fewer than 300 Belco customers are waiting on their power to be restored after several days of work by company staff.

While about 90 per cent of customers lost electricity last week because of the wrath of Hurricane Nicole, only 294 customers remained without power this morning.

As of 5pm yesterday, the utility company had restored electricity to more than 98 per cent of its customers who lost power and all schools were back online.

A spokeswoman said: “We expect we will need 1½ days more working on restoration to get everyone back on Tuesday. Some areas are requiring extensive work due to overgrown vegetation where we are having to do extensive cutting to get to our equipment to make repairs.

“We are asking customers who may not have already done so, to please report your outage by calling 955 or e-mailing info@belco.bm. We recognise this is a difficult time for those still without power and are committed to continue putting all our efforts to this as we get everyone back on supply.”

Yesterday morning the spokeswoman said that many of the customers still without power were in small pockets around the island, noting areas including: Southampton Railway Trail and Camp Hill, Spring Hill, Warwick; Spanish Point (several locations); Ess Hill; Fractious Street; Bostock Hill West; Mullet Bay; West Park Lane; Princess Estate; Happy Valley Road; Bluff Lane; North Shore, Devonshire.

“This is not a complete list but does highlight some of the larger pockets that crews will be working in,” the spokeswoman added.

“They will also be assessing and restoring customers in areas that aren’t considered large as they make their way through the restoration process.”

All main lines were restored by 10.30pm on Friday, and Belco has said it would be providing regular updates via the media and Facebook.

“When power is returned to your home or business, bring your appliances and sensitive equipment back online gradually so that you can be sure the service is stable,” the spokeswoman said.

“If you have partial power, turn off all the switches in your circuit breaker box and contact Belco. Periodically, check one switch that feeds a 120-volt outlet, such as a light or lamp, so you will know when power has been restored. If you have flickering lights, turn your power off at the breaker switch, which will turn power off to the entire house or facility.

“We appreciate the patience of those customers who remain without power and continue our focus on getting full restoration complete as quickly and safely as possible.”

Meanwhile, Logic internet and Cable were still dealing with outages caused by the storm, but CellOne reported that its network had been fully restored by 7pm on Saturday.

The West End, in particular, had been severely damaged by the storm, but was now “fully operational,”, a company spokesman said.

Logic internet and Cable reported at 7pm yesterday that 86 per cent of their customers have had their service restored. The total number of customers offline has been reduced to 1,662.

“Our field techs are working through the weather conditions to repair all visible and customer-reported damages. We will continue to press through until systems are fully restored, and thank customers for their continued patience,” KeyTech CEO Frank Amaral said.