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BEDC, KPMG: HR strategies to boost business

Small business tips: (From left) BEDC & KPMG forum presenters: Nick Kempe, Deane Trott, Claudia Phillipsz-Jones, Mickey Swindale, Stephen Woodward, and David Ash.

In a well functioning organisation, experts say most employees should be engaged; however, survey results indicate that only 30 percent actually are.This from Micky Swindale, KPMG Advisory regional head of People and Change as her firm together with the Bermuda Economic Development Corporation (BEDC) hosted a breakfast seminar entitled “Effective HR Strategies in and Ever Changing Environment”.The seminar this past Wednesday was to help business owners answer questions about effectively managing their human resources.This informative seminar provided 50 attendees with practical tips to help manage the HR process by providing creative techniques and strategies to help them remain competitive, the BEDC said.KPMG Managing Director Steve Woodward opened the seminar by welcoming the attendees and the panel of speakers.He advised that as part of KPMG’s support of Medium Sized Businesses, they have been hosting a series of seminars with BEDC to address the issues that were identified through the Medium Sized Business Survey.He reminded attendees that two seminars had already been held: The Business of Family Business and Bank Financing in Today’s Environment, noting that the seminar today would address another of the areas of focus that came out of the survey — the need to help business owners recruit and retain staff.Following Mr. Woodward’s introduction, Mrs Swindale, KPMG Advisory Regional Head of People and Change delivered a presentation that focused on three topics: Employee Engagement, Talent Management and HR Effectiveness.Mrs. Swindale defined engaged employees as those that are fully involved and enthusiastic about their work.She noted that engagement links to staff retention and employee performance.In a well functioning organisation, Mrs. Swindale suggested that at least 75 percent of employees should be engaged; however, survey results indicate that only 30 percent are actually engaged.She quoted the phrase “people join organisations and leave managers” to illustrate the importance of ensuring that the right management team is in place to represent your organisation.Mrs. Swindale referenced the Positive Intent Theory — in which management assume that employees want to do well.By making this assumption an environment is created that helps to ensure that the individuals that demonstrate the highest level of aptitude and desire to perform, your talent, is being managed well.Mrs. Swindale suggested creating a Talent Management Plan to help effectively manager talent which includes recruitment, development and retention.