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Elbow hires group sales, corporate manager

Heather Lamb, Elbow Beach Bermuda's new corporate and group sales manager.

Elbow Beach Bermuda today announced it has appointed Heather Lamb as corporate and group sales manager of the 98-room luxury resort.

Ms Lamb will manage sales efforts to grow group business, including meetings and incentive travel, as well as corporate travel from local and overseas clients, and representing a wide range of industries.

Described by Elbow Beach in a media release as a signal that the hotel is focusing on local and overseas corporate travel, the resort recently reopened more than 4,500 square feet of meeting and function space, some of which boasts the island’s only meeting rooms with ocean views and balconies.

The release stated that in the past few months, the resort has played host to a number of high-profile events featuring dignitaries and celebrities, numerous board meetings for local and overseas clients and multiple holiday parties for local businesses.

Ms Lamb, a Bermudian, has 20 years of experience in sales and hospitality, including as director of sales and revenue at Cambridge Beaches Resort and Spa as well as guest services supervisor at Fairmont’s gold concierge at the Fairmont Hamilton Princess. Ms Lamb also has worked in sales at US properties including Hotel Lombardy and The Fairmont Washington, D.C.

Rehanna Palumbo, director of sales and marketing at Elbow Beach, was quoted saying: “We are excited to have Heather on board. She brings a wealth of knowledge about the hospitality industry and the Island, which will serve local and international clients well.

“Her appointment shows Elbow Beach’s commitment to being the first choice for companies or individuals planning meetings and events at our beautiful resort, or staying here to do business in Bermuda.”

Ms Lamb said: “I am focused on serving our local corporate and group clients, as well as ensuring that Elbow Beach is the choice for travellers coming to Bermuda for work-related events like meetings or those who come for special events. I am dedicated to ensuring that groups and corporate travellers receive the superior service and amenities that our leisure traveller receives. The types of programmes that we host can include strategic planning sessions, incentives and awards recognition programmes, board of directors meetings, colleague training, client appreciation, and more.

“We can accommodate a small meeting from five to ten people, a banquet dinner for 120 guests, or even training seminars for 100 guests. And, we can help them make the most of their events or stays by partnering with other Bermudian businesses — by chartering a boat, organising a dive, or arranging other special experiences that our Island can offer.”

Ms Lamb has a Bachelor of Arts in European studies and Spanish from the University of Durham in the UK, and an Associate’s Degree in hospitality management from the Bermuda College.