Fireminds assists customers after storm

  • Michael Branco, Fireminds CEO (File photograph)

    Michael Branco, Fireminds CEO (File photograph)


In the wake of Hurricane Humberto, IT company Fireminds is offering recovery space for offices damaged by the storm.

On Friday morning, the company said they had two locations available for rent in the City of Hamilton.

A spokesman at the company said Fireminds was open and ready to assist customers with their IT needs, operating four data centres and cloud platforms in Bermuda, Cayman, Halifax and South America, all of which have 100 per cent uptime.

“Our Bermuda team and data centre performed at 100 per cent ensuring our customers cloud systems, critical business applications, e-mail systems and phone systems operated throughout the storm,” said Michael Branco, chief executive officer of Fireminds. “We also replicate customer data to our other data centres to ensure off-island recovery capability if required.”

The Fireminds around-the-clock call centre and network operations centre worked through the storm on Wednesday evening to ensure customers had service. Their Bermuda team was in the office first thing Friday morning to assess customer sites, and assist customers in their recovery efforts.

Fireminds can be contacted on support@fireminds.com or 295-0000

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Published Sep 23, 2019 at 8:00 am (Updated Sep 23, 2019 at 8:02 am)

Fireminds assists customers after storm

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