September 29, 2013Dear Sir,My husband & I returned to Canada last week from a wonderful second visit to your beautiful island. Everything we experienced last year plus some new experiences were exceptional. Your transit system is the envy of many in our country and the beauty is ever present. It is your people however who have prompted this e-mail. My husband had a dental emergency. The help from the Fairmont staff and the staff at DaVinci Dental was kind and caring.Dr Binns acted immediately with professionalism and respectfulness. Fortunately, all is well. The gentleman who helped Bill while he was waiting also deserves a thank-you. Dr Binns mentioned to Bill how important tourists are to Bermuda. How could we not be impressed with that ethic with everything we experienced this year. Thank you Bermuda for another memorable holiday!PAT & BILL NEELY