Software outage hits Bermuda and US users
Thousands of users of Microsoft Outlook, a software system within the Microsoft 365 package, have been hit by a blackout of the system that appears to have included Bermuda as well as North America.
Reuters reported that Microsoft 365, Outlook and Teams had gone down for thousands of US users, according to the website Downdetector.com.
The news service said there were “more than 130,000 incidents of people reporting issues with Outlook” just before 1.30pm eastern time, or 2.30pm in Bermuda.
Microsoft earlier said it had fixed a Teams disruption affecting users in North America and that the impact had been “fully resolved”.
However it warned that Microsoft 365 service connectivity might be affected for users in other regions.
Reuters highlighted more than 46,000 user reports of problems with Microsoft 365, and about 3,000 reports of users having trouble accessing Teams on the Downdetector site.
Microsoft has issued a statement, explaining that the problem began in the US but can now affect users in any region.
“We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas,” the company said.
“More details can be found in the Microsoft 365 admin centre under EX1550543.”
The company wrote on social media: “While we're working to mitigate impact, we’ve confirmed the issue may affect Microsoft 365 service connectivity for users in any region, more information will be provided in the Microsoft 365 admin centre under EX1550543.”
However, the admin centre also appeared to be affected by the outage.
