Log In

Reset Password

CG Insurance closes office due to Covid-19 contact

Office closure: CG Insurance will close its Reid Street office for the rest of the week.

CG Insurance – formerly known as Colonial Insurance – has closed its Reid Street office for the remainder of the week after an employee was in contact with someone who tested positive for coronavirus.

In a statement this morning, CG said it would re-open its Jardine House office on Monday and was acting out of “an abundance of caution”.

A CG spokesperson said: “It has come to our attention that a CG Insurance employee has been in contact with someone who has tested positive for Covid-19. This employee is awaiting their COVID-19 test result and is currently under quarantine.”

The spokesperson added: “We are taking this step out of extreme caution to ensure the safety of our clients, our employees and the community at large. We will continue to provide our clients with the highest level of service during this unique time.”

CG representatives will continue to service clients with claims, policy renewals and to answer any questions via telephone, e-mail and through the online insurance portal.

Queries related to medical claims can be reached at 296-3200 or medical_claims_bm@cgcoralisle.com.

Queries related to insurance claims can be reached at 296-3700 or insurance@cgcoralisle.com or claims@cgcoralisle.com or by visiting hellocgi.com.

Queries related to pensions can be reached at 296-7526 or pensions_members_bm@cgcoralisle.com.

Life insurance queries can be reached at 293-5433 or life_customerservice_bm@cgcoralisle.com.

You must be Registered or to post comment or to vote.

Published November 25, 2020 at 9:33 am (Updated November 25, 2020 at 9:35 am)

CG Insurance closes office due to Covid-19 contact

What you
Need to
1. For a smooth experience with our commenting system we recommend that you use Internet Explorer 10 or higher, Firefox or Chrome Browsers. Additionally please clear both your browser's cache and cookies - How do I clear my cache and cookies?
2. Please respect the use of this community forum and its users.
3. Any poster that insults, threatens or verbally abuses another member, uses defamatory language, or deliberately disrupts discussions will be banned.
4. Users who violate the Terms of Service or any commenting rules will be banned.
5. Please stay on topic. "Trolling" to incite emotional responses and disrupt conversations will be deleted.
6. To understand further what is and isn't allowed and the actions we may take, please read our Terms of Service
7. To report breaches of the Terms of Service use the flag icon