Log In

Reset Password
BERMUDA | RSS PODCAST

Very rude and uncaring

April 9, 2012

Dear Sir,

I just want to voice a concern on behalf of myself and many others who have had to deal with the customer service staff at CableVision.

The customer service staff, 95 percent of them that is, are very, very rude and very, very unprofessional and not very helpful at all. To be honest, I am very hesitant to go to that establishment as a result of their rude and uncaring behaviour of giving the impression that they are doing us, the customers a favour. It's so bad that I'm thinking of making my payments over the phone as opposed to going to the building.

CableVision customer staff and management, please KNOW that you are NOT doing us customers ANY favours; if we, the customers should cease from using your establishment and transfer to WOW then you won't have any jobs would you?

A little word of advice, LEAVE your nasty, unprofessional attitude at the door mornings or get some customer service training or better still, if you don't like or appreciate your job, leave and allow more professional people opportunity to apply for the job.

CABLEWOMAN

Warwick

You must be Registered or to post comment or to vote.

Published April 12, 2012 at 9:00 am (Updated April 12, 2012 at 9:18 am)

Very rude and uncaring

What you
Need to
Know
1. For a smooth experience with our commenting system we recommend that you use Internet Explorer 10 or higher, Firefox or Chrome Browsers. Additionally please clear both your browser's cache and cookies - How do I clear my cache and cookies?
2. Please respect the use of this community forum and its users.
3. Any poster that insults, threatens or verbally abuses another member, uses defamatory language, or deliberately disrupts discussions will be banned.
4. Users who violate the Terms of Service or any commenting rules will be banned.
5. Please stay on topic. "Trolling" to incite emotional responses and disrupt conversations will be deleted.
6. To understand further what is and isn't allowed and the actions we may take, please read our Terms of Service
7. To report breaches of the Terms of Service use the flag icon