Dear Sir,

Two notes on my latest credit card statement from Butterfield Bank left me gobsmacked:

• As a valued customer we would like to give you a holiday gift. You may skip this month’s payment. You just don’t pay it. Finance charges will continue to accrue, however. Best wishes for the holiday season.

• Important notice. Effective January 25, 2017 the interest rate applied to purchases and cash advances on your credit card will be increased by 1 per cent. The late payment fee will increase to $45.

So don’t pay this month and then we will be able to charge you an even higher rate on your outstanding balance.

Really ...

NORTHERN SOUL