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Don’t bank on an answer

No one home: An HSBC customer could not get through to anyone at the bank

Dear Sir,

Once again, world-renowned global bank HSBC is falling apart (in Bermuda, anyway).

Every telephone number I tried yesterday (October 5) to investment, premier and general was met with the message that my call may be recorded (training purposes, you understand), then a series of clicks then, after one minute, the engaged tone.

One problem is that half of the employees are "working" from home. Another problem is that the other half don't care.

ANDREW R. DOBLE

Smith’s

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Published October 14, 2026 at 6:55 am (Updated October 14, 2026 at 7:27 am)

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