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Clarien Bank opens new main branch

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Clarien Bank is moving to Point House, the former HSBC headquarters on Front Street (Photograph supplied)

Clarien Bank is to officially open a new flagship location at Point House in Hamilton on Monday.

The bank said that about half of its workforce will move to the Front Street locale, with the rest located on Reid Street in the city.

Clarien said it will occupy the majority of the ground floor, as well as the entire first floor, of Point House.

The bank said the new office will house Clarien’s expanded financial services business, which includes the wealth management services of private banking, family office, trusts, brokerage, listings, asset management and corporate services.

Clarien’s commercial banking team and “reimagined digital-first personal banking business” will also be serviced from the new location, it said.

Ian Truran, Clarien Bank’s CEO, said: “It’s with great excitement that we announce Clarien’s move to one of Bermuda’s most prime locations on Front Street in Hamilton.

“Clarien has always been known for its stellar client service and now with our new space, complete with a digital lounge, banking concierges and collaborative meeting spaces, we can offer a best-in-class experience for our clients and employees.”

He added: “We have been planning for this for the past three years with much thought given to the client experience, employee engagement and innovation.

“The look and feel of the Clarien banking experience will be much different and we look forward to welcoming our clients, employees and partners to our new location.

“Equally important and at the core of delivering on this new banking model are our people. We have expanded our complement of talent to align with the expertise, skills and mindset needed for the continuously evolving financial services sector.”

Clarien said Point House will feature new iATMs and a digital lounge will be featured on the ground floor equipped with two iPads for client use in conducting their banking.

It added that concierge support will be available for step-by-step user guidance when needed.

Clarien said it has made recent investments in digital innovations such as account opening — completed 100 per cent online in about 15 minutes — iInvest, Bermuda’s first robo-adviser platform, and an expanded iATM network with new features such as instant-credit cash deposit a client’s account.

The bank said it has committed to making a significant investment into its 25 Reid Street building.

Both locations, Clarien said, will be designed to promote collaboration, support in-person and virtual interactions and make use of the latest technology and digital solutions.

Alexander Green, whose family developed Point House, said: “We are delighted to welcome Clarien Bank to Point House and wish them well in their new location.”

Clarien Bank CEO Ian Truran (File photograph)

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Published December 16, 2021 at 10:35 am (Updated December 16, 2021 at 10:35 am)

Clarien Bank opens new main branch

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