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Somers Smith excels at customer service

Somers Smith, left, with Tim Petty, assistant sales manager at Auto Solutions (Photograph supplied)

Auto Solutions’ Somers Smith has been recognised by Suzuki Caribbean as one of the region’s top three sales representatives for the third time.

The 27-year-old Bermudian sales associate received the honour from the regional distributor’s Rewards & Recognition Programme for the first quarter of 2023, repeating his success of the first and fourth quarters of last year.

The awards are based on customer satisfaction surveys and Mr Smith ranked in the top three among sales representatives working for official Suzuki dealers in 26 countries.

Tim Petty, assistant sales manager at Auto Solutions, said: “In this day and age, with customers getting bombarded with surveys for every type of purchase, it is a testament to Somers Smith’s tireless work ethic, determination and exceptional people skills that keep people responding to these surveys in ever increasing numbers to praise his customer service.”

Mr Smith said: “Receiving this award for the third time is a tremendous honour. Good customer service plays a pivotal role in a very competitive auto industry.

“I am immensely proud to represent a brand such as Suzuki that places a high premium on customer satisfaction. As I move forward in my auto sales career, my dedication lies in raising awareness of the Suzuki brand and delivering exceptional service to our customers at Auto Solutions.”

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Published June 05, 2023 at 5:25 pm (Updated June 05, 2023 at 8:59 pm)

Somers Smith excels at customer service

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