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Digicel upgrade will be finished next month

Telecoms firm Digicel’s major mobile network upgrade is set to be complete by next month.

The company said the final phases of its multimillion-dollar, high-speed LTE mobile data provision would be finished during April and May.

Julian Burton, Digicel chief commercial officer, said: “An island-wide LTE network is one of two major technology investments we have committed to in Bermuda for 2017, the second being a full fibre to the home roll-out also under way.

“Once we switch the LTE network on, the only thing our customers will need to enjoy the benefits are a compatible SIM card, phone and data plan.”

He added Digicel had provided customers with compatible SIM cards for more than two years and that no one would be forced to pay to change if required.

The final phase of network deployment and testing will see limited locations “experiencing some disruption to existing services” for limited periods.

Mr Burton said: “We are always sensitive to any instance of disruption to service for our customers.

“That’s why we are taking steps to provide clear information on our social channels, the most effective way to keep people informed in real time.

“We are confident that people will appreciate this is a short-term inconvenience necessary for the long-term benefits of faster data, better video streaming, higher quality service and faster file sharing to name but a few advantages.”

For updates, follow Digicel on Facebook at fb.com/digicel Bermuda and on Twitter @DigicelBermuda.