Fans who are seeking refunds after a weekend rap concert was scrapped are expected to get help from Government's consumer watchdog.

Concert-goers of the David "Merts" Richardson-produced Redman/Method Man concert last Saturday, have sought help from the Consumer Affairs Department after they said they were disappointed with the course of ticket refunds.

The concert, attended by about 2,000 fans, was cancelled after torrential rain posed electrical safety concerns for performers.

It is understood that Mr. Richardson, who is also the owner of The Source clothing store, said he was willing to give fans who produce their ticket stub, up to 50 percent off of any item of clothing in the store. Yesterday, a department spokesperson confirmed that they were looking into the affair, but would not elaborate on what course of action would be taken.

The spokesman confirmed several calls had been received from concert-goers seeking a solution.

One concert-goer, Alexis McKenzie, said she spent $180 for tickets to the show and post-concert party. However, she said when the show was cancelled and she tried to use her ticket to get into the party at Club Azure, she was flatly denied entry.

And she along with other fans said their only recourse was to seek out help from the Consumer Affairs department.

"I had spoken to them (Consumer Affairs) about getting my money back for both of the tickets," she said, "I asked the people when I bought my ticket that if it rained, would get my money back - and they said `yes'. But when I went into The Source, they said if I produced my ticket stub, I would receive 50 percent off of anything in the store. That's not acceptable - they know that they are wrong."

But when Mr. Richardson - who did not have weather insurance for the concert - was contacted last night, he maintained he was in negotiations about refunding ticket money.

But no decision has been made as of yet.

However, he said he did not rule out the option to give customers percentages off of items of clothing in his store in place of what they spent on tickets.

He explained that he understood the frustration of the fans who attended the cut short concert.

But he noted that the show - which included other musical acts and a fashion show - was already three quarters of the way through when the rain hit.

And he believed that fans, who paid $70 for a ticket, did get value for their money.

He added: "A full decision will be made on Friday on any kind of reimbursement. I still have to sit down with my partners and discuss what our next move is going to be.

"Three fourths of the concert had already gone through. When the rain hit, Red and Meth were waiting in a taxi to come on. And because of the rain, two of my other artists got shocked. What am I supposed to do - tell two platinum selling artist to go out there in the rain and risk their health? It was an act of God. I understand how the fans feel, but safety is the number one concern in this business."

Mr. Richardson who said he took a "major financial blow" because of the cancelled concert believed that all could have been avoided if Bermuda had an enclosed multi-purpose facility for concerts.

"How can you bring top class acts to the Island when you have to stick them out in the grass," he said. "I am really thinking twice about bringing anyone here in the future - but at the end of the day, we want to do what is right, because we want to make sure our customers are satisfied."