CableVision customers are being compensated for loss of television and internet services because of this month’s storms.

Monthly subscribers will receive a 25 per cent credit that will be reflected on their bill next month.

“We feel this is a fair credit for our subscribers for October,” said chief executive Terry Roberson. “If customers are not happy with the credit we are offering, we would like them to call us so that we can discuss it with them.

“We thank our customers for their patience as we continue our work to restore services across the Island.”

The credited services include CableVision’s economy tier, deluxe tier, super tier, variety tier, DVR service, HDTV tier, HBO tier, Cinemax tier, Showtime tier, TMC tier, sports pack, MERGE internet and broadband link.

An additional credit will be offered to customers who are still without service as of Saturday. Those affected should contact Bermuda CableVision once service is restored and this will be applied to their bill.

CableVision said today that work to restore service continues.

“As of today, 95 per cent of our video subscribers and 89 per cent of our internet subscribers are back online,” Mr Roberson said.

The following areas will be addressed tomorrow.

In Hamilton Parish: North Shore Road from Flatts to Winton Hill Lane, Claytown Road, Summit View Road/ Drive, Limehouse Lane, Cottage Hill Road/Lane/Drive, Abbots Cliff Road, Link Lane, Radnor Road/Estate, Channel View Lane, Crawl Point Lane, Sunnyside Drive, Studio Lane, Shelly Hall Drive, Green Bay Road, Sommers Hill Road, Stonehaven Road, Crawl Point Lane, Doctors Lane, Lemon Grove, Peters Road, Radnor Road/Court, Pearman Hill Road and Stardust Drive.

In Pembroke: St John’s Road between Gorham’s and Moores Lane, Tulo Lane, Cox’s Hill, Travellers Lane, Controversy Lane, King’s Gate Lane, Stowe Hill, School Lands Lane, Bakery Lane and Mill Reach Road.

In Southampton: Middle Road from Traditions Restaurant to Port Royal Gas Station, George’s Bay Road/Drive, Rose Hill Road, Leacraft Hill, Rockaway Road/Drive, Pompano Beach Road and Gatehouse Park/Lane.

And in Sandys: Long Bay Lane, Cambridge Road, East Shore Road, Gwelly Lane, Honeysuckle Lane, Long Point Road, Broome Street, Beacon Hill, Wefo Road, Tween Walls, Southbend Lane and Dockyard from Watford Bridge to Freeport Restaurant.

“If we have been to your neighbourhood and you are still without service, please call us on 292-5544,” Mr Roberson said. “Again, thank you to our customers for their patience.”

To apply for additional credit, e-mail stormcredit@cablevision.bm, call 292-5544 or visit stormcredit.cablevision.bm