Log In

Reset Password

Axis’ rapid response for cyber-hit policyholders

First Prev 1 2 Next Last
Rapid access: David Shluger, head of cyber-risk advisory, Axis Capital (File photograph)

Axis Capital Holdings Limited has launched Axis Cyber Incident Commander, an after-incident help service for US-based, cyber insurance customers.

With a focus on speed of response, policyholders hit with a cyber incident have a single point of contact to access immediate guidance from experienced cyber experts.

“By providing streamlined, rapid access to the services customers need in a cyber incident, Axis Cyber Incident Commander aims to help get businesses back up and running more quickly, minimise the impact of the incident, and reduce the stress in what can be a complex and unnerving process,” said David Shluger, head of Cyber Risk Advisory at Axis.

Services available through Incident Commander include legal counsel, digital forensics, incident response, and crisis and reputational management.

These are provided by Axis-approved, trusted third-party vendors that already work closely with the Axis Cyber Risk Advisory and Cyber Claims team in supporting customers towards a recovery after an incident.

Available 24 hours a day, 365 days a year, Incident Commander’s complementary, rapid triage and support services can be accessed by e-mail or phone.

The service is available from the moment an incident occurs and throughout the process, until the point where the case can be seamlessly transferred to the Cyber Claims team to manage the onward claims process.

As part of Axis Cyber Risk Advisory, Incident Commander will be led by Nicholas P.R. Steinmann.

With a background in digital forensics and incident response, Mr Steinmann joined AXIS in May 2024 and is based in New York.

Expanded solutions: Lori Bailey, head of global cyber and technology, Axis Capital (File photograph)

Lori Bailey, head of Global Cyber & Technology at Axis, added: “Elevating understanding of cyber threats and how to strengthen defences against them is at the heart of what we do within Axis Cyber Risk Advisory.

“The launch of Incident Commander, and the appointment of Nick to our team, enables us to expand the risk advisory solutions we provide to help businesses prepare, protect, and respond to cyber-risks amid an evolving cyber-risk landscape.”

You must be Registered or to post comment or to vote.

Published June 20, 2024 at 11:46 am (Updated June 23, 2024 at 2:18 pm)

Axis’ rapid response for cyber-hit policyholders

What you
Need to
1. For a smooth experience with our commenting system we recommend that you use Internet Explorer 10 or higher, Firefox or Chrome Browsers. Additionally please clear both your browser's cache and cookies - How do I clear my cache and cookies?
2. Please respect the use of this community forum and its users.
3. Any poster that insults, threatens or verbally abuses another member, uses defamatory language, or deliberately disrupts discussions will be banned.
4. Users who violate the Terms of Service or any commenting rules will be banned.
5. Please stay on topic. "Trolling" to incite emotional responses and disrupt conversations will be deleted.
6. To understand further what is and isn't allowed and the actions we may take, please read our Terms of Service
7. To report breaches of the Terms of Service use the flag icon