Grotto Bay Beach Resort was recognised with a prestigious award this month.It won the 2012 MLT Vacations Quality Assurance Award, presented on September 22 at MLT University in Minneapolis, Minnesota.Said Elizabeth Moriarty of MLT Vacations: “We are happy to recognise Grotto Bay for their outstanding quality, customer service and product delivery ensuring our customers receive the best experience possible.“Grotto Bay has demonstrated exemplary operational consistency and top-notch quality standards for MLT Vacations and its Delta Vacations, AirFrance Holidays, Alitalia Vacations, United Vacations, Aeromexico Vacations, and Worry-Free Vacations customers.”The Quality Assurance Award recognises qualifying hotels in Australia, Europe, Mexico, the Caribbean, Latin America, and the United States.Results were measured against the experiences of more than 1.3 million customers who travelled with AirFrance Holidays, Alitalia Vacations, United Vacations, Aeromexico Vacations, and Worry-Free Vacations from the US and Canada.Of more than 3,500 hotels offered by MLT Vacations globally, only 254 qualified to receive the MLT Vacations Quality Assurance Award designation for 2012.JP Martens, general manager of Grotto Bay said: “We are honoured to add this prestigious award to our collection of awards which include awards from Expedia, Travelocity and Trip Advisor.”