Group earn admin professionals’ certification

  • Certified administrative professionals: pictured are front, from left, Tina Ming, Jennifer Frias, Nelia Pimental, Erika Wales, Gaylhia LeMay and Keitha Simmons; back row, from left, Khyanne Brown, Lorna Hayward,  Pat Flood, Tinee Lupparelli and  Adrae James. Others who earned the certification but are not in the picture were Monique Heyliger, Simone Fox and Shanna King (Photograph by Akil Simmons)

    Certified administrative professionals: pictured are front, from left, Tina Ming, Jennifer Frias, Nelia Pimental, Erika Wales, Gaylhia LeMay and Keitha Simmons; back row, from left, Khyanne Brown, Lorna Hayward, Pat Flood, Tinee Lupparelli and Adrae James. Others who earned the certification but are not in the picture were Monique Heyliger, Simone Fox and Shanna King (Photograph by Akil Simmons)


Fourteen women have earned a leading administrative professionals’ certification.

Tina Ming, Jennifer Frias, Nelia Pimental, Adrae James, Erika Wales, Gaylhia LeMay, Keitha Simmons, Khyanne Brown, Lorna Hayward, Monique Heyliger, Pat Flood, Tinee Lupparelli, Simone Fox and Shanna King all passed the International Association of Administrative Professionals’ Certified Administrative Professional exam.

After five months of study and having come through a 350-question, three-hour exam, the ladies will now be able to use the letters CAP behind their names.

Ms Ming, Ms Frias and Ms Pimental passed in April this year with the remainder of the administrative professionals being informed two weeks ago after they sat the October CAP exam. Ms Frias has gone on to obtain the Organisational Management (OM) Certification from IAAP this month. The CAP exam is administered semi-annually by the Kansas City-based IAAP.

All the ladies participated in a local study group, organised by Admin Excellence for the last four years. The average IAAP pass rate for all US and Caribbean exam takers is usually around 68 per cent.

The CAP is the leading US-recognised professional certification in the administrative field that encompasses all areas of the office.

By satisfying the requirements and passing the exam, individuals demonstrate an established level of knowledge in the administrative professional field. Within the CAP Body of Knowledge are six functional area domains: organisational communication, business writing and document production, technology and information distribution, records management, event and project management, human resources and financial functions.

Within the six knowledge domains are numerous performance outcomes — these are detailed, measurable competencies based on the most significant knowledge and skills the administrative professional should know to be successful in their positions.

William Spriggs, the group’s CAP exam study group coach, said all the ladies had put in a lot of hard and smart work.

“The ladies taking the October 2018 CAP exam were the fifth and largest study cohort I’ve coached and to achieve success with a total 14 new CAP awardees is really special.

“I am so proud of them. They put in the time to truly earn their exam success reward. Since the inception of the study group some four years ago we’ve minted 26 new Certified Administrative Professionals who now work in all sectors of industry.”

Many among the group were keen to start working towards their next organisational management certification, he added.

“The CAP professional certification is a distinction that sets administrators apart from others,” Mr Spriggs said.

“It’s an investment in an administrator’s career that shows employers, co-workers, and the public that you are committed to your profession and excel in your field.

“Certification makes a professional administrator more valuable to employers and gives anyone passing to receive accreditation a competitive advantage in the workforce”.

For information on studying for the CAP exam, e-mail apdbda@gmail.com

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Published Nov 28, 2018 at 8:00 am (Updated Nov 27, 2018 at 8:19 pm)

Group earn admin professionals’ certification

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