Investigation launched as complaints rise
The Consumer Affairs Board has claimed it is making significant strides towards undermining the unscrupulous practices of some in the automotive and trades industries.
An automotive sub-committee was established in May by the CAB in response to the growth in the number of consumer complaints about the two industries over the last two years.
The sub-committee was charged with investigating a host of reportedly devious practices, including the importation of cars from unlicensed dealers rather than official manufacturers, as well as problems associated with the quality of cars being imported, after-care services, availability of spare parts and safety issues.
According to CAB chairman Trevor Fyfe, the sub-committee has begun meeting local dealers in an effort to explore its side of the story and it is hoped a Code of Practice will be drawn up in the future which will make all in the industry accountable for their actions.
Meanwhile, the Trades sub-committee ? also established in May ? has deferred to a smaller body which will meet next month to research the feasibility of licensing all trades enterprises.
The National Training Board is currently attempting to make certification mandatory for all tradesman ? although it is quick to point out that this only ensures a person is competent on paper and does nothing to force an individual to act professionally when he is out in the community.
A report on how this system can be instigated will be submitted to Community Affairs Minister Dale Butler before the end of the year, according to Mr. Fyfe.
