Real-time information about bus and ferry services will soon be at the fingertips of residents and visitors when the Government launches the next phase of its transport modernisation programme.

The House of Assembly heard today that the new function is expected to be a “game-changer that will bring immediate, practical benefits to the daily lives of Bermuda’s commuters”.

Owen Darrell, the Minister of Tourism, Transport, Culture and Sport, said that phase 2, the real-time information feature of the digital fare media programme, will be introduced on the Shorelink platform on August 5.

He added: “This launch represents a major leap forward in how we serve the public.

“It brings to life a vision of smarter, more connected and more responsive public transportation.

“With the introduction of real-time updates, Bermuda’s commuters will, for the first time, have immediate, accurate information at their fingertips, allowing them to plan their journeys with confidence, reduce waiting times and experience public transport the way it should be — modern, efficient and reliable.”

The minister said that, supported by the Information and Digital Technologies department and in co-ordination with technical teams across the Government, routers have been installed on 96 buses and seven ferries.

He added that technical fixes were performed and monitoring tools were established so that staff can record any issues. Training for personnel is also under way.

Mr Darrell said that as of June 22, 22,946 new users were recorded for the Government’s digital fare media project with total sales of $811,854.

The figures were compared with those recorded as of April 20, when 16,851 users had been logged with total sales of $579,343.

Mr Darrell said: “The continued growth in the use of the Shorelink service is both clear and compelling as it stands as a strong testament to its success in meeting the real, everyday needs of Bermuda’s commuters.

“This upward trend reflects not only increasing demand, but also growing trust in Shorelink as a reliable, convenient and accessible transportation option.

“It's a signal that the service is resonating with the public and playing a vital role in enhancing mobility across the island.”

He added: “The ministry will soon launch a public information campaign to ensure that residents and visitors alike know exactly how to make the most of the Shorelink app and website.”

Mr Darrell told MPs: “We are steadily advancing towards phase 3, which will introduce contactless card payments.

“Integration is already under way and soon, passengers will be able to tap their debit or credit cards right on board, no tickets, no fuss, just a seamless, cash-free experience.

“This upgrade will not only enhance convenience but place Bermuda’s transport system in line with global standards.”

Dwayne Robinson, a One Bermuda Alliance MP and the shadow transport minister, asked about the extent of customer information held by the platform, particularly looking ahead to phase 3 — contactless card payments.

Mr Darrell replied that names and addresses would be retained but not banking information, with the entire operation subject to the Personal Information Protection Act.

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• To see the minister’s statement in full, see Related Media