Chubb’s Greenberg says ‘we act like we’re chased every day’
Evan Greenberg, Chubb chairman and chief executive, said the insurer’s record third-quarter results reflected a culture of relentless discipline rather than complacency, describing the company as one that “acts like it’s being chased every day”.
Speaking during the group’s Q3 2025 earnings call, Mr Greenberg credited Chubb’s 29 per cent rise in core operating income to $3 billion and 31 per cent jump in earnings per share to $7.49 to the insurer’s ability to stay hungry even after two decades of outperformance.
“We’ve built a culture where the higher you go, the harder you work,” he told analysts. “It’s an inverted pyramid — and it’s a privilege. If you need a different work-life balance, this may not be the place for you. We act like we’re chased every day. This company has only 60-some-odd billion dollars of revenue in a $4 trillion industry. We’ve got the world in front of us, and that’s what drives us.”
The company’s Bermuda operations form part of its global reinsurance and speciality platform, which he said continues to benefit from the group’s focus on diversified, profitable growth.
Mr Greenberg also pointed to Chubb’s growing use of digital tools and artificial intelligence as a driver of future efficiency.
“As AI matures more within the company, we expect our expense growth to decline as revenue grows,” he said. “It’s not futuristic — we’re harvesting results now.”
Despite softening property prices, he stressed that underwriting discipline remains central to the firm’s strategy.
“We’re not going to chase property [catastrophe] unless we think it’s priced adequately. We will write the business when we’re going to get paid adequately — and we will shrink when we’re not.”
Chubb’s combined ratio improved six points to 81.8 per cent, with underwriting income climbing 55 per cent to $2.3 billion. The insurer also reported strong growth in its life segment and overseas operations, including double-digit gains in Asia and Latin America.
Mr Greenberg said Chubb’s global footprint — roughly half inside and half outside the United States — positions it to manage the commercial property-and-casualty cycle “with discipline” while sustaining double-digit EPS growth and a return on equity above 14 per cent in the medium term.
“Our balance sheet, starting with loss reserves, has never been stronger,” he said. “We’re performing at a high level almost anywhere you look in the company — and we’re planting seeds for the future.”
