Public warned of online property rental scam
Residents were urged by the Government today to exercise caution when searching for or reviewing rental accommodation online.
A Ministry of Home Affairs spokeswoman said that Consumer Affairs received reports of people posing as real estate agents, landlords or property managers who use online platforms to post fraudulent rental listings.
The listings often rely on stolen photographs and details copied from genuine properties.
Prospective tenants are pressured to share personal information, copies of identification, banking details or upfront deposits frequently before any opportunity to view the property in person.
The ministry confirmed that the tactics are common signs of fraud, and it advised residents to take practical steps to protect themselves.
Alexa Lightbourne, the Minister of Home Affairs, said: “No resident should lose money or peace of mind while trying to secure a home, and the ministry will keep raising awareness, supporting those who have been harmed, and protecting consumers from these dishonest practices.
“If something does not feel right, stop, verify the listing, and seek guidance before you proceed.”
Consumer Affairs advises the public to:
• Treat unsolicited rental offers from unknown individuals with caution
• Withhold money, deposits, wire transfers, gift cards and banking information from unverified persons
• Question listings priced well below market value
• Request an in-person viewing in every case
• Verify the identity of any landlord, property manager or real estate agent before sharing personal information or making payment
• Treat claims of being overseas, unavailable to meet or any pressure to act quickly as cause for concern
The common warning signs of a likely rental scam include:
• Requests for payment before a viewing
• Refusal to meet in person
• Contact limited to social media or messaging apps
• Poorly written or inconsistent advertisements
• Stock images or photographs copied from other websites
• Early requests for sensitive personal information
Residents were urged to keep records of all correspondence, advertisements, receipts, and payment transactions related to any rental inquiry.
If anything appears suspicious, they were urged to stop communicating, then independently verify the listing before taking any further step.
The ministry reminded consumers that under the Rent Increases (Domestic Premises) Control Act 1978, certain residential properties in Bermuda remain subject to rent control.
It said prospective tenants should understand their rights and the terms of any tenancy agreement before signing, and should not rely on online advertisements alone when making housing decisions.
• Anyone who believes they may have encountered a rental scam should contact Consumer Affairs on 297-7627, e-mail consumers@gov.bm or visitwww.consumeraffairs.bm
