Log In

Reset Password
BERMUDA | RSS PODCAST

Lloyd’s: cloud failure could cost $15bn

Big numbers: details from the report by Lloyd’s of London into the impact of a top cloud service provider failure in the US

Businesses in the US could lose $15bn if a leading cloud service provider would experience a downtime of at least three days.

Lloyd’s of London, in partnership with the risk modeller, AIR Worldwide, has released a report, Cloud Down — The impacts on the US economy, which analyses the financial impact of the failure of a leading cloud provider in the US.

The report analyses losses for 12.4 million US organisations and proposes an alternative approach to help insurers model these risks, which are typically harder to assess than other perils like natural disasters due to the complex and highly interconnected nature of the digital world.

In the report, it was found that companies outside of the Fortune 1000 — who are more likely to use cloud provider services — would carry a larger share of the economic and insurance losses than Fortune 1000 companies. However, the biggest 1000 companies in the US would still carry 38 per cent of economic losses.

Key report findings include:

• An extreme cyber incident that takes a top cloud provider offline in the US for three to six days would result in economic losses of $15bn and up to $3bn in insured losses.

• Businesses outside the Fortune 1000 would carry 63 per cent share of economic losses and 58 per cent of insured losses — indicating that they are at the highest risk.

If a top cloud provider went down, manufacturing would see direct economic losses of up to $8.5 billion, while wholesale and retail trade sectors would see economic losses of up to $3.5 billion.

Additionally, information sectors would see economic losses of up to $846 million, while transportation and warehousing sectors would see economic losses of up to $438 million, and finance and insurance sectors would see economic losses of up to $447 million.

Trevor Maynard, head of innovation at Lloyd’s, said: “This report provides a detailed picture of the costs to the US economy as a result of a cloud service provider failure.

“Clouds can fail or be brought down in many ways — ranging from malicious attacks by terrorists to lighting strikes, flooding or simply a mundane error by an employee.

“Whatever the cause, it is important for businesses to quantify the risks they are exposed to as failure to do so will not only lead to financial losses but also potentially loss of customers and reputation.”

He added: “Lloyd’s previous research with KPMG and DAC Beachcroft has shown that services firms are particularly vulnerable to the reputational impacts of a cyber attack where service disruption can have an immediate effect on clients, leading to customer churn, loss of competitive advantage and loss of revenue. ”

Scott Stransky, assistant vice-president and principal scientist at AIR Worldwide, said: “A major cloud failure would significantly impact the insurance industry, and our research has shown that such an event is plausible.

“The findings from this report show that while the cyber insurance industry is growing, there’s still a significant gap in cyber coverage. We hope the report will help raise awareness across the industry as to how significant losses could be, how likely they are, and provide an opportunity for insurers to better understand and manage cyber-risk.

“With proper models such as AIR’s, the industry will be able to grow the market by confidently writing more cyber policies. The goal is to make insurers and all organisations that rely upon cyber insurance more resilient if the cloud does go down.”

The full report is available at http://www.lloyds.com/cloud