Computer glitch delays HIP and FutureCare statements
Updated: Apr 08, 2022 07:52 AM
Technical issues have delayed the release of billing statements.
Computer challenges have caused delays to HIP and FutureCare statements, according to the Health Insurance Department.
A spokeswoman said that a problem with invoice software had meant that billing statements for the month of April had not been generated or mailed out.
The spokeswoman added: “In addition, participants who currently pay their monthly premiums via direct debit will note that the payment has not yet been completed.
“We are working on the issue and anticipate a resolution within the next few days. The HID apologises for any inconvenience.”
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Published April 08, 2022 at 7:52 am (Updated April 08, 2022 at 7:52 am)
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