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Future Care

The furore over Future Care and what it is now charging seniors for operations raises more questions than answers.Health Minister Zane DeSilva has stated that a computer system error meant that patients should have been paying 25 percent of local surgical procedures from the start but instead the programme paid the full cost.But he had earlier claimed that Future Care clients were told from the beginning about their obligations and were also informed of changes since. Then he said clients would not be told about “tweaks” to the system. Paying 25 percent of an operation is not “a tweak”.Much of this goes back to the fact that Future Care, no matter how worthy the intent, began as a 2007 election promise with almost no consideration or planning as to how it would work or be paid for.Since then its growth has been unplanned and arbitrary, with different clients getting different levels of care and paying different premiums amid continual confusion.It simply is not good enough.