Students take hospitality training course – The Royal Gazette | Bermuda News, Business, Sports, Events, & Community

Log In

Reset Password

Students take hospitality training course

A total of 38 students have completed a hospitality training programme led by industry veteran Irving Raynor in preparation for the America's Cup.

And more than half the participants in the 20-hour quick waiters course, which provided a basic introduction with a focus on equipment handling and customer service, have already found work.

“It went well,” Mr Raynor, a retired Bermuda College lecturer, told The Royal Gazette. “The students found it particularly eye opening that they could learn so much in a short period of time.”

Mr Raynor explained that the course was a downscaled version of the classes he used to teach at the college and that it was geared mainly towards preparing the students for caterings and banquets.

He came up with the idea after caterers told him they would need more people to cover daytime events during the America's Cup and he decided to provide the course to give students in particular the opportunity to participate.

And although the turnout was not what he had hoped, he said a variety of people had applied to the course.

“More than half the students have already found work,” he said, adding that some of the participants had tried working in hospitality before with no experience and had been put off, but they had changed their mind since taking the course.

The course was advertised by MEF Ltd but spearheaded by Mr Raynor, who said assistance was also provided by Beau Rivage Restaurant, Buzz Group and Bone Fish Bar and Grill.

According to Dale Butler, director of training at MEF, an additional 22 people who already had experience in hospitality were entered into the work pool as part of MEF's recruitment drive.

A flair for customer service: hospitality veteran Irving Raynor and senator Tinee Furbert, who sponsored a student, pictured with some of the course participants who were celebrated at a final presentation on May 18 (Photograph supplied)

You must be Registered or to post comment or to vote.

Published May 27, 2017 at 9:00 am (Updated May 28, 2017 at 6:12 pm)

Students take hospitality training course

What you
Need to
1. For a smooth experience with our commenting system we recommend that you use Internet Explorer 10 or higher, Firefox or Chrome Browsers. Additionally please clear both your browser's cache and cookies - How do I clear my cache and cookies?
2. Please respect the use of this community forum and its users.
3. Any poster that insults, threatens or verbally abuses another member, uses defamatory language, or deliberately disrupts discussions will be banned.
4. Users who violate the Terms of Service or any commenting rules will be banned.
5. Please stay on topic. "Trolling" to incite emotional responses and disrupt conversations will be deleted.
6. To understand further what is and isn't allowed and the actions we may take, please read our Terms of Service
7. To report breaches of the Terms of Service use the flag icon