Governent e-mail systems working again – The Royal Gazette | Bermuda News, Business, Sports, Events, & Community

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Government e-mail systems working again

Technical problems that frustrated Government services across the island yesterday and today were resolved last night.

A Government spokeswoman said tonight its e-mail systems were now operating and most of its services are running normally following an extensive disruption in service on Thursday.

The spokeswoman said: “The Government appreciates the challenges experienced by the public throughout yesterday and apologises for any inconvenience caused.

“Government thanks the public for their patience and understanding while it worked to restore services.“

No explanation was given on the cause of the shutdown, or whether weekly-paid workers received their wages.

Some Government websites such as that of the Department of Planning were still offline this afternoon.

A spokeswoman said yesterday that “extensive technical difficulties” had impacted its email network.

However later in the day it confirmed that computer systems across several departments – including payroll – had been out of action for most of the day.

The spokeswoman warned that salaries and wages for weekly paid officers would not be available this morning.

No update has been provided as to if payments had gone through yesterday or how many staff had been impacted.

The Government has said that the processing of Travel Authorisation forms had not been affected.

However, The Royal Gazette did receive reports that the airport was hit by technical snags with staff reportedly handing passengers arrival slips to be processed manually.

A passenger arriving last night said that Customs officers were simply making photocopies of arriving passengers’ passports and passing them through.

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Published May 07, 2022 at 7:55 am (Updated May 07, 2022 at 8:24 am)

Government e-mail systems working again

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