A government summer camp placement lottery is being rerun after technical problems continued with its online portal, including overfilled and non-consecutive weeks.

A government spokeswoman confirmed that glitches were found after a review of the initial lottery for Camp Connect, offered by Paradise Mobile. Out of the 1,055 who signed up, 169 parents representing 232 children were affected.

The platform, originally meant to launch in April, was delayed for fine-tuning, but parents have continued to struggle with registering their children.

Diallo Rabain, the Minister for the Cabinet Office and Digital Innovation, said: “We understand the disappointment and frustration this situation has caused for affected families.”

Mr Rabain thanked staff at the Department of Sport and Recreation, who he said had scrambled over the weekend to review placements, identify available spaces and minimise disruption.

He added: “While this outcome is regrettable, the decision to rerun the lottery was necessary to ensure a fair and consistent process for all applicants.” He said work would continue to improve the service, with parents to be updated.

Families requiring assistance can contact osshelp@gov.bm or call 907-6767.