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Butterfield to return to split teams working alternate shifts

Modern appearance: the new look Butterfield Bank brand identity (Image provided)

Butterfield Bank announced today that staffing levels in their Bermuda banking centres will temporarily be reduced as they return to split teams working alternating shifts beginning on Monday.

Banking centres in Hamilton, Somerset and St George will remain open during the general banking hours of 9am until 4pm, Monday to Friday, the bank said.

Butterfield said clients should continue to wear a mask and follow other Covid-19 guidance when visiting the banks.

Michael Neff, Butterfield’s managing director in Bermuda, said: “We understand that, in an effort to protect our employees, clients who require in-person services will experience longer wait times than usual.

“We sincerely apologise for the inconvenience. As an essential service provider, we have taken these measures to ensure we can continue to operate in the current environment.”

The bank said clients are encouraged to utilise Butterfield’s alternate banking channels, using any Butterfield ATM, Butterfield Online, or the mobile banking app.

Clients wishing to make deposits can use the ‘no-wait deposit’ at any Butterfield banking centre and the ATMs at Butterfield on Reid Street, Rosebank drive-thru, Collectors Hill Apothecary, and Shelly Bay MarketPlace.

Butterfield’s corporate offices remain open, but clients are encouraged to call before visiting, the bank said. For assistance with loan enquiries, clients should call 298 4799.

Corporate banking and private banking clients should contact their relationship managers. For all other matters, contact the call centre on 295 1111.

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Published March 26, 2021 at 11:30 am (Updated March 26, 2021 at 5:03 pm)

Butterfield to return to split teams working alternate shifts

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