Each day this week, The Royal Gazette has profiled the companies that made the top five of The Bottom Line magazine’s 2012 Top 10 Employers in Bermuda survey, this year sponsored by professional services firm PwC.Newcomers to the annual survey, aviation services and facilities management company BAS-Serco, placed fifth this year.The 60 employees at BAS-Serco have a strong feeling of collegiality and feel upper management respects and supports them. With its 90 percent Bermudian workforce, the company provides tuition and training for locals to replace guest workers in positions from entry level through to middle and senior management.Employee benefits include monetary bonuses based on the previous year’s financial results, 180-degree performance reviews and an in-house gym. With safety being paramount in their field, BAS-Serco regularly holds health and safety committee meetings.Even during tough economic times, the company is doing what it can to retain staff, for example, by transferring employees who may otherwise have been laid-off to a start-up business operation elsewhere within the company.“I have worked for BAS-Serco for over ten years, just like many of my colleagues, and I feel we have always ranked highly; it’s just this year they made their feelings public,” said Frank Williams, vice-president and CEO. “Like any big family there is harmony and a common goal for everybody to succeed (and the occasional disagreement). The management style is one of involvement and working along side as colleagues as much as possible. No person’s job is more important than another’s. The importance is to do it right and with pride.”What employees say:— “We operate as a business should — openly, ethically and professionally.”— “The sense of family within the company is amazing — from the highest management to the everyday workers, we are treated as equals.”— “Each team player respects the roles of other team members and therefore understands that they can not undertake the complete task on there own but can rather achieve the teams objectives more effectively operating in unison. Almost like a pedal bikes wheel, each spoke is one of our team players, if one spoke is bent the wheel will wobble. “To view the rest of the Top 10, visit www.royalgazette.com/section/magazines.