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Digicel: Our customers save $250+ a year with free incoming network calls

As mobile phone competition heat up, Digicel Bermuda is claiming its customers are saving $250 and more a year over rival CellOne with free incoming network calls.

“During these challenging economic times, Digicel Bermuda is reminding its customers of the huge savings they receive each year due to free incoming network calls,” a company statement said.

“On average, Digicel customers are saving $250 on mobile costs per year while some are saving more than $720 per year.”

Free Incoming Digicel Calls were introduced to the Bermuda in 2009 and remains an exclusive benefit available only to Digicel customers. Whether prepaid or postpaid, all Digicel Bermuda customers receive incoming calls from other Digicel Bermuda customers at no cost.

“Since the introduction of Free Incoming Digicel Calls, our customers have enjoyed the freedom to answer in-network calls and talk for any duration without being charged,” said Wayne Caines, CEO of Digicel Bermuda.

“The savings from this exclusive Digicel feature are huge and it’s clear that some customers are even saving more than $1,000 per year from Free Incoming Digicel Calls alone. We want to take this opportunity to remind our customers of the incredible savings they get with Digicel.

“I have no doubt that Free Incoming Digicel calls are helping customers to pay for other things during this tough economic climate where many are seeking to stretch their dollars.”

Sales director of Digicel Bermuda, Shane McDonnell added, “The numbers don’t lie.

“Digicel customers are saving hundreds each year in comparison to CellOne customers who are not afforded this benefit whereas every single Digicel customer is. For example, should a CellOne customer (Pam) using a basic talk plan receive a call from fellow CellOne customer (Joy) and have a 15 minute conversation, the call would cost Pam $0.35 per minute totaling $5.25.

“If Joy called Pam once a week for that duration, Pam would have paid $273 throughout the year just to receive Joy's calls. Since Joy would also pay $0.35 per minute to make the calls the two parties combined would pay $546 per year.

“On the other hand if Pam and Joy were Digicel customers, the calls would always be free to receive and Pam would save $273 per year. Given that scenario, now imagine if Pam and Joy were mother and teenaged daughter. Free Incoming Digicel calls would save this family at least $273 per year.”

The benefit of Free Incoming Digicel Calls applies to postpaid customers similarly as Digicel Postpaid plan minutes are not deducted when receiving Digicel calls helping customers avoid overages and enjoy more talk time. However, CellOne customers on standard voice plans have their minutes shredded each time a call is answered from their CellOne mobile phone.

Digicel CEO Wayne Caines: Digicel customers are saving $250 on mobile costs per year while some are saving more than $720 per year with free incoming Digicel calls. (Photo by Glenn Tucker)

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Published July 02, 2013 at 2:52 pm (Updated July 02, 2013 at 2:52 pm)

Digicel: Our customers save $250+ a year with free incoming network calls

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