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HSBC enhances fraud protection for online banking

Tanya Bule, head of wealth, personal banking and marketing at HSBC Bermuda (File photograph)

HSBC Bermuda has introduced Digital Secure Key for its online banking customers, providing users with what it says is added protection against the threat of fraud.

It said customers can now benefit from the convenience and environmental friendliness of the Digital Secure Key, which can be activated via the latest version of the HSBC Bermuda app, replacing the keypads that are used to access the bank’s online banking services.

Tanya Bule, head of wealth, personal banking and marketing, said: “Through the Digital Secure Key our customers will have the added convenience and flexibility of being able to generate their online security codes from their mobile or tablet.”

She added: “When accessing online banking through the HSBC app, customers will use their existing username and passwords along with a temporary code that will be generated, giving another layer of protection.”

Customers are encouraged to drop off their old plastic physical tokens at any of the branches island-wide, which will be contributed to an upcoming HSBC sustainability initiative.

Digital Secure Key

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Published January 25, 2023 at 7:46 am (Updated January 25, 2023 at 7:46 am)

HSBC enhances fraud protection for online banking

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