From the moment I arrived for my facial at the Inverurie Day Spa I was made to feel instantly comfortable and welcome. Having been to spas for treatments in Bermuda as well as overseas I know what I like which is what most customers want ? a friendly smile and a pleasant welcome.

I was led to a warm, nicely heated room ? an important part of the experience since a facial requires customers to partially undress for the upper body massage.

Beauty therapist Bindu Premjit then took me step by step through the products and procedures used for the 85-minute organic custom facial which I am about to receive. Without rushing right into the facial, Bindu asked about my diet and lifestyle and whether I drink and smoke ? an important part of skin care treatments since sleeping, eating and work habits all influence the health and the quality of your skin.

It?s also a question many therapists forget to ask or have you fill out on a form rather than asking the client directly. I instantly felt comfortable and assured after these simple yet important questions.

Using the Eminence products, which are organically made out of herbs, fruits, and essences, Bindu treats my skin to paprika exfoliates and balances the skin. Serums are then used on the skin to restore vitality. If you are like me and have sensitive skin, particularly if you frequently ride a bike, using a skin serum is important since it reduces redness and helps the skin repair itself with regular use.

Throughout the facial, I received an upper back massage, a hand and arm massage, and a foot massage to improve circulation and add to the stress-relieving element of the experience as well as good value for money.

Roses were a main ingredient in my facial. They are used in Eastern European skin care regimes to tone and beautify the skin. I was told that natural organic products are suited to Bermuda?s humid climate. These also feel soothing to the skin and after the facial I could see the results instantly.

Like most women, I go to a spa because I want to leave looking better than when I came in. This time I left without any disappointment after spending more than an hour receiving a top quality treatment from a friendly and experienced therapist.