HSBC Bermuda gets best digital bank accolade
HSBC Bank Bermuda has been named as the Bermuda winner of Global Finance's best digital banks competition.
In the North America section of the contest, HSBC was one of three winners announced in the first round of the contest. Citi has been declared the US winner, while Scotiabank is the Canada winner. One of the three will go forward to the next round as overall North America regional winner.
“This industry recognised accolade is one that we are extremely proud of at HSBC, as it clearly represents not only the high calibre of our digital offerings but also the way in which our clients have embraced this technology,” said Richard Moseley, CEO of HSBC Bank Bermuda.
“We are also extremely fortunate, through leveraging the wider HSBC Group network and through the dedicated efforts of our employees, in being able to introduce to Bermuda the type of digital solutions that are our customers have been looking for, e.g. the HSBC Mobile App (now with Global View and Global Transfer for Premier and Advance customers).”
This is the sixteenth year Global Finance has named the World's Best Digital Banks and details on all first round winners will be in the publication's September issue.
Winning banks were selected based on the following criteria:
— strength of strategy for attracting and servicing digital customers,
— success in getting clients to use digital offerings,
— growth of digital customers,
— breadth of product offerings,
— evidence of tangible benefits gained from digital initiatives, and
— web/mobile site design and functionality.