Residents with grievances against Government can lodge their complaints with the Ombudsman office beginning on Thursday.

Arlene Brock assumed the post on August 1 and will accept complaints from the public about administrative decisions or actions of any Government department, board or other body established by Parliament or a Minister.

Complaints may be made verbally, electronically or in writing and must be made within one year after the day the complainant first became aware of the administrative action.

The office will be open to the public from 9 a.m. to 5.30 p.m. on Mondays to Thursdays and from 9 a.m. to 5 p.m. on Fridays.

For more information: 296-6541 (phone), 296-7734 (fax) and complaintombudsman.bm (e-mail). Mailing address: Bermuda Ombudsman, Suite 102, 14 Dundonald Street West, Hamilton HM 09.