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Banks are keeping repossession actions low

The number of Butterfield Bank and Capital G borrowers' vehicles and assets being repossessed during the economic crisis is “exceptionally low”, according to the bank.Officials say they have had to seize far fewer cars and other belongings than other countries as a result of people being unable to keep up with their payments, even though many are struggling with the downturn.A Butterfield spokesman said: “Although we have seen minor fluctuations in the default rates on personal loans and mortgages, commensurate with the performance of the local economy, the bank’s loan portfolio is holding up well.“The incidence of repossessions of vehicle and other assets used to secure credit facilities is exceptionally low by international standards.“Butterfield makes a practice of working closely with customers who run into difficulty servicing their loans in order to come up with mutually agreeable repayment terms.“Repossession of assets is only used as a last resort when mutually agreeable terms cannot be arrived at.”A Capital G spokesman said: “Capital G has customers that are experiencing challenges in a very difficult economy.“We work with these customers to customise payment plans as far as is practically possible and have had good success with this.“Due to diligent collection techniques, working with customers as noted, and our conservative lending policy, Capital G has not experienced a material deterioration in loan portfolio or a material increase in action on mortgages.”Both banks were responding to claims up to 60 repossessed cars are currently being stored in a warehouse in St David’s.Butterfield, Capital G and HSBC Bermuda all said they were not responsible for those cars.An HSBC Bermuda spokesman added: “In today’s environment all banks will be experiencing an increase in the number of customers who are late on their payments.“We strongly recommend that any customers in difficulty with their finances come in and speak to us at the earliest opportunity to review options.”Useful websites: www.bm.butterfieldgroup.com, www.hsbc.bm, www.capital-g.com