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Residents question quality of taxi service

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Residents yesterday questioned whether the rise in taxi rates by 25 percent is justified based on the quality of service offered.

Brian Bothelo, 27, a help desk technician, said: “As long as they're on time, then I'm all good.”

“It's not right. We are suffering as it is,” said Carla Talford, 55, a courier, adding she will “most certainly” avoid taking a taxi home at night, as she has done every night this week.

Also a courier, Sandi Roberts — who gave her age as “old enough to take a cab” -- said some taxi drivers don't deserve the extra money: “Let me put it to you like this: we're suffering as it is. If they're giving a good service then yes, they deserve the extra [money], but some of them ... absolutely not.

“That's a lot, 25 percent. They're jumping from rate one straight to rate three, starting off. That's a lot, you know? That's a lot. It will most definitely affect how often I take a cab. From town to Spanish Point it's $10 right now. I have no intention of paying $15 to get from here to Spanish Point. Nuh-uh. I could walk there in half an hour. [Taking a taxi] just ain't going to happen. If it's only on long runs, or after hours, then I can see it. But during the day? Give me a break! No.”

“I'm a little disgruntled,” said 33-year-old Nya Wilson, a custodian. “It's already expensive, you know, especially after 12am. Taxis already make a good bit of change. It's not good. It might affect tourists, but I know it's going to affect a lot of locals. A lot of people aren't gonna want to pay that price. They should only [raise fares] if they're going to stop for everybody, because a lot of the time taxis do not stop.”

Brian Steede, 55, a parks worker, agreed the rise in fares will affect how often he takes a taxi home: “Oh no! I don't like that. No way. I have to take a cab every Friday night, costs me $50 from Hamilton to St George's.”

“Everybody's got to make a dollar,” said senior Sandra Furbert, a credit collector.

Taxi driver Michael Periera also weighed in on the decision, saying: “It's okay. I thought it may be a little bit high. I'm not sure. But the main thing is: it's okay to get the increase, but we don't have the people to move around. That's what we need, people to carry around. There's a lot of downtime in the taxi business here in Bermuda. We just need more visitors. Right now it's dead here.”

Donald Canton
Nya Wilson
Brian Botelho
Carla Talford
Brian Steede
Sandi Roberts
Michael Pereira

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Published October 04, 2013 at 9:00 am (Updated October 04, 2013 at 1:13 am)

Residents question quality of taxi service

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