People can file complaints and apply to increase their tenants’ rent through a government department’s redesigned website.

A government spokeswoman said the new consumer affairs site was designed with accessibility and inclusivity in mind.

She said: “The website aims to bridge the ‘digital divide’ experienced by users with reading or educational limitations, restricting their ability to educate themselves on their consumer rights.

“[The site is] a user-friendly online platform intended to educate the residents of Bermuda of legal rights and responsibilities as consumers, landlords, tenants, businesses, and debtors dealing with commercial enterprises.”

Handbooks and letter templates that can be downloaded for free, a page to provide feedback about the department and speech-to-text tools can be found on the site.

Kathy Lynn Simmons, the Attorney-General, said: “These educational resources empower residents to understand their inherent rights within the marketplace and address any concerns they may have with goods and service providers.

“The aim is to foster a successful marketplace where businesses can thrive and consumers can trust in a transparent and open market.

“The educational initiatives also allow businesses to familiarise themselves with the consumer protection framework and remain compliant with Bermuda's governing legislation.”

The Department of Consumer Affairs helps people make informed consuming decisions and encourages companies, debt collectors and landlords to comply with given regulations.

• To visit the new site, go to www.consumeraffairs.bm