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Butterfield Bank has been affirmed a long-term credit rating of A- and a short-term customer deposit rating of A-2 by ratings agency Standard & Poor’s (S&P). S&P also increased the rating of the bank’s preferred shares to BBB. Brad Kopp, Butterfield’...

Butterfield Bank has asked 46 employees to consider early retirement as it looks to shed more staff. A bank spokesman said yesterday all of the employees targeted for possible early retirement were aged between 60 to 65. The spokesman told The Royal ...

Butterfield Bank customers have been experiencing further problems with the bank’s new online banking system, including transactions failing to appear in accounts and the absence of a payer’s ID when they make a payment so the payee doesn’t know who ...

Butterfield Bank yesterday announced yesterday announced that senior international trust practitioner Martin Pollock has been appointed managing director of its wholly-owned subsidiary, Butterfield Trust (Bermuda) Ltd. Mr Pollock, a member of the Ins...

Customers are still struggling with Butterfield Bank’s revamped online banking system with a business owner claiming he can’t access his accounts to make transfers and no one at the call centre has been able to help him. Another woman contacted us t...

There are growing complaints about Butterfield Bank’s revamped online banking system and customers struggled a second day to get through to the call centre. One customer got a shock when they tried to reach Butterfield Bank on the main number 295-111...

Butterfield Bank has launched its new-look online banking platform. Yesterday, the bank said it had a received a higher than normal volume of calls as customers became acquainted with the new system. Coincidentally, the bank’s phones went down yester...

Butterfield Bank yesterday posted profit of $11.2 million for the third quarter as net interest income rose by 19 percent. The bank’s third successive quarterly profit compared to a net loss of $18.6 million in the same period of 2010 and means the b...