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Consumer goods

Opinion Writer

"Service so horrible..."

Well it’s Eastern Counties Cup time and I would be remiss if I didn’t wish my team, the champions, Cleveland County Cricket Club, good luck in the 2011 competition. May we keep the cup for at least another year. Today my pet peeve is customer servic...
Jul 15, 2011
Local Business

"Store sales fall again"

Retail sales continued to drop, declining 7.9 percent by volume during May, according to the latest figures released by Government. Driving the fall were building material stores and liquor stores, which decreased by 7.9 percent and 7.4 percent respe...
Jul 15, 2011
Other

"Fuel prices rise by almost 18% in 12 months"

The price of fuel has risen by almost 18 percent in a year, new figures released this afternoon show. According to the Retail Sales Index, consumer demand fell across almost all retail sectors as sales fell by more than four percent in May with the e...
Jul 14, 2011
Other

"Try the lighter side of food this summer"

Summer goes hand-in-hand with backyard barbecues and picnics on the beach. Just the thought of food sizzling on the grill is enough to make your mouth water. But this year, why not forgo the traditional fatty foods in honour of your (and your family’...
Jul 13, 2011
Other

"Enjoy theoutdoors when dining thissummer"

Eating under the stars or with a warm summer breeze watching the sun set is a great way to enjoy all that our restaurants have to offer. Here’s a list of some of the top places to enjoy a meal outdoors this summer. Beau Rivage The view across Hamilt...
Jul 13, 2011
Economy

"World food prices climb as sugar, dairy offer no break"

PARIS (Bloomberg) - World food prices rose in June as the cost of sugar, meat and dairy increased, adding to inflationary pressure that has prompted central banks across the world to raise interest rates. An index of 55 food commodities rose to 233.8...
Jul 08, 2011
Opinion Writer

"Building a new service model"

It is not what you know or what you show, but how unique you make the customer purchasing experience. Revolutionary? Hardly. Upgrade service expectations. Do we know what service is and what it brings to our lives? In this environment where every cu...
Jun 18, 2011
Local Business

"Cannonier: We all need to raise our game"

The findings of Government’s retail survey which revealed that rude sales staff were one of the customer’s biggest gripes serve as a reminder that everyone needs to raise their game. That is the view of Craig Cannonier, One Bermuda Alliance’s Deputy ...
Jun 10, 2011
Local Business

"Chamber's new retail chair Clarke defends local stores"

Bermuda retailers compare favourably to their US counterparts in quality of service and quantity of goods, according to the new chairman of the Bermuda Chamber of Commerce's retail division. Paula Clarke, who took over her new role last month, was re...
Jun 10, 2011
Local Business

"Shoppers complain of rude service and limited choice"

Rude sales staff, limited choice of goods and high prices are among some of the biggest gripes customers have about shopping in Bermuda, according to a survey released by Government yesterday. The Department of Consumer Affairs commissioned two surve...
Jun 09, 2011
Other

"A new resort - but not as we know it ....."

It's going to be the Island's newest resort and spa, but it's unlikely to attract tourists - at least not the two-legged kind. Instead The Secret Garden Animal Resort and Spa promises professional grooming for dogs and cats. It will be set up in an u...
Jun 03, 2011
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