Log In

Reset Password

Bermuda Tourism Authority says it has ‘zero tolerance’ for bullying

Bermuda Tourism Authority representatives at the Shortcut to Bermuda event in Washington. From left: Kiwan Michael Anderson, Jamion Simmons, Tracy Berkeley, BTA CEO, Jallande Greaves, Martin Lemelle, Jr, a guest, and Christopher Keane (Photograph provided by the Bermuda Tourism Authority)

Allegations of bullying raised in an online report have been denied by the Bermuda Tourism Authority.

The authority responded that it maintained zero tolerance for intimidation in the workplace.

The website TNN reported this week that it had been made aware of resignations at the BTA over a “culture of bullying” at the quango.

However, Jamari Douglas, vice-president of marketing, PR and communications for the BTA, said the report “attempted to disrupt and distract” from the team’s hard work and recent successes.

Mr Douglas said: “While we refrain from public commentary on employee relations matters, addressing any attempts to disparage the integrity of the authority, its leadership and its hard-working employees is especially important.

“The BTA upholds a culture of transparency, accountability and zero tolerance for bullying. We have implemented rigorous anti-bullying policies, extensive training and robust reporting procedures to ensure a safe and supportive workplace for all team members.

“The board and the leadership team of the BTA remain committed to nurturing high-performing teams, breaking down silos and addressing ‘toxic’ behaviours that derail employee morale while maintaining our dedication to the Bermuda community and its visitors.

“While we respect an employee’s decision to pursue opportunities outside the BTA, our leadership will continue to focus on the team members who show up daily to support the organisation’s goals and work for Bermuda.”

Mr Douglas highlighted recent BTA successes, including work to organise international events such as the USATF Bermuda Grand Prix, Apex Group Bermuda Sail Grand Prix and consumer-focused activations with JetBlue in New York City.

The BTA also hosted a “Shortcut to Bermuda” experiential event in Washington to capitalise on the recently launched BermudAir service between Bermuda and Baltimore, and the return of daily American Airlines service between Bermuda and Washington.

Mr Douglas added that the BTA played an instrumental role in bringing the Today Show to Bermuda, with the NBC show broadcasting live and taped shows from The Loren at Pink Beach, showcasing the island and its culture.

Owen Darrell, the Minister for Tourism, said that while the ministry had no direct operational oversight for staffing at the BTA, the BTA board had made him aware of the situation.

“I have been given assurances that the issue is being addressed,” he added. “The BTA has worked diligently to ensure the island remains an attractive tourism destination to our visitors during this exciting period of industry growth.”

You must be Registered or to post comment or to vote.

Published May 16, 2024 at 7:59 am (Updated May 16, 2024 at 7:59 am)

Bermuda Tourism Authority says it has ‘zero tolerance’ for bullying

What you
Need to
1. For a smooth experience with our commenting system we recommend that you use Internet Explorer 10 or higher, Firefox or Chrome Browsers. Additionally please clear both your browser's cache and cookies - How do I clear my cache and cookies?
2. Please respect the use of this community forum and its users.
3. Any poster that insults, threatens or verbally abuses another member, uses defamatory language, or deliberately disrupts discussions will be banned.
4. Users who violate the Terms of Service or any commenting rules will be banned.
5. Please stay on topic. "Trolling" to incite emotional responses and disrupt conversations will be deleted.
6. To understand further what is and isn't allowed and the actions we may take, please read our Terms of Service
7. To report breaches of the Terms of Service use the flag icon