Real-time bus tracking service to launch in August
Live online tracking of buses and ferries is set to come online this summer, the House of Assembly heard today.
Owen Darrell, the Minister of Tourism, Transport, Culture and Sport, said that the real-time information application would launch on August 5 as part of the digital enhancement of the island’s public transport system.
“This initiative represents a significant leap forward in making our public transport system more connected, efficient and user-friendly,” Mr Darrell said.
“As the world around us rapidly changes, Bermuda is embracing technological innovation that directly benefits the people we serve.
“The introduction of real-time updates empowers commuters to make smarter decisions about their travel, reducing wait times and creating a more seamless experience.”
The live tracking service was described as phase 2 of the ministry’s digital fare media project, which allows passengers to pay for their fare using the mobile Shorelink app.
Mr Darrell said that as of April 20, 16,851 new users had been recorded, including both registered and anonymous customer accounts, and $579,343 had been collected in sales.
“These figures highlight the early success of the system and the growing adoption of digital fare options by Bermuda’s commuters,” Mr Darrell said.
He said that the third phase of the improvement project would come online in November, offering passengers the ability to pay by card on the bus or ferry.
“In this phase, all ferries and buses will be outfitted with validators, allowing passengers to pay directly by tapping their debit or credit card to purchase or pay for a fare,” Mr Darrell said.
“This seamless option rounds out our offering and provides the most convenient way for passengers to complete their transactions.
“As we progress with these changes, we are also aligning ourselves with the global trend of embracing technology to solve everyday challenges.”
Mr Darrell said that more information about the tracking app would be released in the coming weeks to keep members of the public aware of the changes before it was launched.
“This initiative represents much more than just a technical upgrade, it’s about creating an environment where technology is not a barrier but a bridge to greater connectivity, convenience and sustainability,” he explained.
“Bermuda’s future in public transport is here and with each step forward, we continue to elevate our island to new heights.”
Asked by Craig Cannonier, a One Bermuda Alliance MP, if the changes would result in increased bus and ferry fees, Mr Darrell indicated that there would not be any increases.
“Tax increases and the like come under a different minister and I have gotten the indication with the shake of the head that there will be no increase in the fares,” the minister said.
• To see the ministerial statement in full, see Related Media
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